In order for customer experience (CX) efforts to be successful, they need support and buy-in from all levels of your organization. From the individual contributor all the way up to leadership, without an agency-wide commitment to CX, your programs are bound to fail. On this month’s CX Community of Practice virtual networking event, we will speak with experts about how to garner support from your peers and leadership for CX efforts. Join...

Learn Essential Tools And Techniques To Advance Your Business In Government Contracting--2 Day Boot Camp (online) REGISTER HERE https://www.govassociation.org/event-5713722 WHAT IS THE GOVERNMENT CONTRACTING BOOT CAMP? Imagine learning 3 years of government contracting knowledge in 2 Days. This immersive BOOT CAMP on government contracting prepares your company to ramp up for government opportunities. You will walk away with a full understandi...

An Overview of How Federal Benefits are Taxed FERS Annuity CSRS Annuity TSP Withdrawals from both Traditional and Roth TSP accounts Survivor Benefits Ed reviews how the IRS treats each of these items for Federal Employees. Other Taxation Topics to Consider The taxation of Social Security Benefits, how much the state you live in impacts your net amount of income, and which states have the highest and lowest property tax rates. The 2017 Tax Law...

This course provides Delegation of Procurement Authority Training for GSA's 8(a) STARS III Governmentwide Acquisition Contract (GWAC) for IT services. The training defines GSA GWACs, identifies the features and benefits of the 8(a) STARS III GWAC, provides an understanding of 8(a) STARS III ordering procedures and outlines responsibilities of ordering contracting officers. Please note: This training is limited to Federal/Military personnel. Co...

Washington, D.C. – The Office of Management and Budget (OMB) and the General Services Administration (GSA) are excited to announce the upcoming Federal Digital Experience Industry Day, the first in a series of events designed to bring together leaders from federal agencies and stakeholders from across the country to discuss the recent OMB Memo M-23-22, "Delivering a Digital-First Public Experience." The virtual summit will take place on...

The U.S. General Services Administration (GSA), Office of Small and Disadvantaged Business Utilization (OSDBU) is hosting this 1.5-hour webinar for firms who are interested in learning the do’s and don’ts of preparing a GSA Multiple Award Schedule (MAS) offer. The training will help your firm lessen the burden necessary to submit your MAS offer. You will also receive additional guidance and clarifications from our expert during the...

Whether it’s a hurricane, fire, insider threat or outdated systems, disaster can strike at any point for a government agency. However, even in times of crisis the government’s mission remains. Agencies need a robust business continuity and disaster recovery plan to ensure that vital government services are still working. But keeping those systems running isn’t as simple as having a backup drive somewhere. Instead, agencies ne...

In today's digital age, cybersecurity has become a crucial component of our nation's security. The recent cyberattacks on critical infrastructure, federal agencies, and private sector entities have shown us the severe and far-reaching consequences of cyber vulnerabilities. As a result, the Biden-Harris administration has made strengthening cybersecurity a top priority. On May 12, 2021, the Executive Order on Improving the Nation's Cybersecurit...

Who Should Attend: All federal users including contracting officers, program office officials, managers, and executive staff are invited to participate in these complimentary webinars to learn how Alliant 2 can support their agency IT project initiatives. Warranted contracting officers must complete this training before requesting a Delegation of Procurement Authority (DPA), which will authorize them to issue orders against Alliant 2. This web...

The internet is an increasingly dangerous place. The FBI warns of Chinese threats to U.S. critical infrastructure, while the National Security Agency releases guidance for strengthening AI system security. Meanwhile, agencies still wrestle with phishing, ransomware and myriad other threats that occur every day. At the same time, government organizations are expected to implement zero trust architectures, improve identity and access management,...